04 / The frontier · AI Integration
AI that knows your business. And never makes things up.
Custom AI agents, RAG systems, AI MVPs and automations trained on your content and your brand voice. Production-grade, deployed on your infrastructure and owned by you.
- Support reduction
- +73%
- Repetitive questions handled
- Always on
- 24/7
- Leads qualified at 3am
- Weeks to production
- 4-8
- Typical deployment
- Agents deployed
- 12+
- In production
About this service
Production-grade AI trained on your business.
We build custom AI agents, RAG systems, AI MVPs and intelligent automations, trained on your brand and your business. Every system is engineered from the ground up, deployed on your infrastructure, with grounded answers and proper governance.
No generic ChatGPT wrappers. No fragile chatbots. Just AI that earns its place.
- 01
Trained on you
Your content, brand voice and product knowledge. Not a generic ChatGPT wrapper.
- 02
Zero hallucination
RAG architecture: the AI answers only from your verified content.
- 03
Production-grade
Logging, monitoring, escalation paths and GDPR compliance from day one.
- 04
You own it
Your data, your infrastructure, your AI. No walled-garden subscription.
See it in action
Answers like your best employee.
- 01Grounded in your contentAnswers come only from your verified docs, FAQs and sales material.
- 02Shows its sourcesEvery answer can point to where it came from.
- 03Knows when to hand overNo guessing: unknown or sensitive questions go to a human.
Who this is for
We don't take on every project.
AI engagements are built for businesses ready to treat AI as a strategic capability: owned, governed and measured. If that is not how you see it, we are probably not the right fit, and that is fine.
This is for you if
- You answer the same 20 questions on every sales call and support thread
- You are a premium brand and the AI experience must reflect that quality
- You want lead qualification at 3am without hiring a night team
- You sell to non-technical buyers who want answers, not menus
- You see AI as a strategic advantage, not a cost-cutting checkbox
- You want production-grade systems you own, not someone else's subscription
Probably not for you if
- You want a generic €99 a month chatbot. Those exist; we do not build them.
- Your content, docs and product information are not ready to feed an AI yet.
- You expect AI to replace your sales or support team. It augments them.
- You want AI without governance, monitoring or escalation paths.
What you get
Every AI system ships with this.
- 01
Custom-trained AI agent
An assistant built for your use case, audience and success metrics.
- 02
RAG retrieval architecture
Every answer grounded in your verified content, with sources.
- 03
Brand voice calibration
Tone and phrasing tuned to sound like your best team member.
- 04
Knowledge base ingestion
Docs, FAQs and sales material cleaned, chunked and embedded.
- 05
CRM & tool integration
Leads and conversations flow into HubSpot, Pipedrive or your stack.
- 06
Conversation analytics
See what people ask, where the AI helps and where it escalates.
- 07
Human escalation paths
When the AI does not know, it says so and hands over to a person.
- 08
Custom embedded UI
An on-brand chat or assistant interface designed for your site.
- 09
Multi-language support
Serve customers in their language from the same knowledge base.
- 10
GDPR & compliance setup
Encrypted data, retention rules, audit logs and EU hosting.
- 11
Monthly tuning
Prompts and knowledge gaps refined from real conversations.
- 12
Documentation & handoff
Full documentation and ownership. No vendor lock-in.
From proof of concept to production
We validate the use case first, then ship a production-grade system that works reliably from day one, not just in the demo.
- 01
Discovery & use case
Define the agent's job, audience and metrics. Audit content for the knowledge base.
- 02
Knowledge engineering
Ingest, chunk and embed content, build retrieval and calibrate the brand voice.
- 03
Build & integration
Backend, interface, CRM hooks, escalation routes, analytics and compliance.
- 04
Launch & tune
Soft launch, monitor every conversation, close knowledge gaps and scale.
What we build
AI concierge, Custom AI agents, RAG systems, AI MVPs, LLM integration, Workflow automation, AI content pipelines
Related work
View all projectsFAQ
Good questions.
How are AI solutions priced?
Every engagement is quoted individually after a discovery call, based on scope, integrations and ongoing tuning. You get a fixed quote within five business days. Hosting, API and tuning costs are quoted separately and transparently.
How is this different from ChatGPT or a generic chatbot?
Generic chatbots know the public internet, not your business. Our systems use RAG, so answers come only from your verified content, in your brand voice, integrated with your tools.
Will the AI make things up?
That is the core design decision we avoid. Every answer is grounded in your content. If the agent does not know, it says so and escalates to a human. It never invents pricing, features or claims.
How long does it take to deploy?
Typically 4 to 8 weeks. A focused AI concierge takes 4 to 5 weeks; multi-system AI with CRM integration takes 6 to 10; enterprise builds take 8 to 14.
Which models do you use?
We are model-agnostic: Claude for nuanced voice and complex reasoning, GPT models for broad capability, and open-source models like Llama or Mistral when self-hosting matters.
What about data privacy and GDPR?
Foundational, not optional: encrypted data flows, GDPR-compliant retention, opt-outs, audit logging and EU hosting where required. Regulated industries can self-host so data never leaves their infrastructure.
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