GDPR Compliance Policy for fraxbit.com

1. Introduction
FRAXBIT DIGITAL SRL (“we”, “us”, or “our”) is committed to safeguarding your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

2. Data We Collect
We may collect and process the following types of personal data:

Clients & Leads:

• Full name, email address, phone number
• Business name, website, role
• Project information, service interest
• Communication history (emails, messages, calls)

Website Visitors

• IP address, browser type, device type
• Cookies (see Section 8)
• Usage data via analytics tools (e.g., page visits, time on site)
• Job Applicants & Staff (if applicable)
• CV, portfolio, contact info, interview notes

3. How We Use Your Data

• Purpose Legal Basis
• Responding to service inquiries Contractual necessity
• Sending proposals and onboarding clients
• Contractual necessity
• Communication and client support Legitimate interest
• Website optimization and analytics Consent (via cookies)
• Marketing emails or promotions Consent
• Legal or tax compliance
• Legal obligation

4. Data Sharing
We do not sell your data. We only share it with trusted third parties when necessary:

• Service Providers (e.g. hosting, analytics, CRM, email platforms) under strict data processing agreements.
• Legal Authorities where legally required.

International Transfers are made only to countries with adequate data protection or under GDPR-approved safeguards (e.g. SCCs).

5. Data Retention
We retain your personal data only as long as necessary for the purpose it was collected:

• Client Data: For the duration of the project + 6 years for legal/tax obligations.
• Marketing Contacts: Until you unsubscribe or withdraw consent.
• Job Applicants: 6 months (unless extended by consent).

6. Your Rights Under GDPR
You have the right to:

• Access – Request a copy of the personal data we hold
• Rectification – Correct incomplete or inaccurate information
• Erasure – Request deletion (when legally permissible)
• Restrict Processing – Temporarily stop processing under certain conditions
• Data Portability – Receive your data in a structured format
• Object – Opt-out from marketing communications at any time

To exercise any of these rights, email us at: contact@fraxbit.com

7. Data Security
We take appropriate measures to protect your data:

• Technical: Secure servers, encrypted connections (SSL), firewalls, and limited access
• Organizational: Access restrictions, confidentiality agreements
• Procedural: Regular audits, backups, and incident response plans

8. Cookies
We use cookies to improve user experience and analyze site traffic:

• Essential: Enable core functionality (e.g. contact forms)
• Analytics: Monitor site usage with tools like Google Analytics (anonymized)
• Marketing: Track user behavior for personalized ads (only with your consent)

You can manage your cookie preferences through our Cookie Consent Banner.

9. Children’s Data
Our services are not intended for individuals under the age of 16, and we do not knowingly collect their data.

10. Policy Updates
We may update this policy from time to time. All changes will be posted here. For major changes, we may notify you directly by email.

11. Contact Us
If you have any questions about this policy or how we handle your data, contact:

Data Protection Contact:
Email: contact@fraxbit.com
Business: FRAXBIT DIGITAL SRL SRL, Str. Aurel Vlaicu, Cluj-Napoca, Romania

You also have the right to lodge a complaint with the Romanian Data Protection Authority (ANSPDCP): www.dataprotection.ro

Effective Date: 31/05/2025
Next Review: Annual or as required by law